Legal notice

Definitions


Customer: any professional or legally capable individual, or legal entity, who visits the Site covered by these terms and conditions.

Products and Services: CrosAutoEntreprise makes available to Customers:


Content: All elements making up the information present on the Site, including text, images, and videos.


Customer Information: Hereinafter referred to as "Information," which corresponds to all personal data that may be held by CrosAutoEntreprise for the management of your account, customer relationship management, and for analytical and statistical purposes.


User: Any internet user connecting to and using the aforementioned site.


Personal Information: Information that allows, in any form whatsoever, directly or indirectly, the identification of the individuals to whom it applies.


The terms "personal data," "consumer," "service provider," and "sensitive information" have the meaning defined by applicable data protection laws, including, for U.S. customers, the California Consumer Privacy Act (CCPA) as amended by the CPRA.


1. Presentation of the website.


The following information regarding the parties involved in the creation and operation of the website https://getpulsax.com is provided to its users:


Owner: Pulsax, operated by CrosAutoEntreprise - 40 rue Louis Lépine, 34470 Pérols, France - +1 (203) 793-0831

Business registration number (SIRET): 992 858 217 00019

Publication Manager: Tom Cros – contact@getpulsax.com. 

Webmaster: Tom Cros – contact@getpulsax.com

Data Protection Officer: Tom Cros – contact@getpulsax.com


Business location and shipping origin: This store is operated from France, and all orders are shipped from France to customers in the United States.


Host:  Shopify Inc. Address: 151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada. Phone: 1-888-746-7439





2. Terms of use of the site and the services offered.


The Site is a work of authorship protected by applicable intellectual property laws and international regulations. The Customer may not in any way reuse, transfer, or exploit for their own account all or part of the elements or works of the Site.


Use of the site https://getpulsax.com implies full and complete acceptance of the terms of use described below. These terms of use may be modified or supplemented at any time, so users of the site https://getpulsax.com are invited to review them regularly.


This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by CrosAutoEntreprise, which will then endeavor to notify users in advance of the dates and times of the intervention. The website https://getpulsax.com is updated regularly by CrosAutoEntreprise. Likewise, the legal notices may be modified at any time: they are nonetheless binding on the user, who is invited to refer to them as often as possible in order to stay informed.


3. Description of the services provided.


The purpose of the website https://getpulsax.com is to provide information concerning all of the company's activities. CrosAutoEntreprise strives to provide information on the site https://getpulsax.com that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies, or failures to update, whether caused by itself or by third-party partners who provide this information.


All information provided on the site https://getpulsax.com is given for informational purposes only and is subject to change. Furthermore, the information appearing on the site https://getpulsax.com is not exhaustive. It is provided subject to modifications that may have been made since it was posted online.


4. Contractual limitations on technical data.


The site uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, free of viruses, and with an up-to-date, latest-generation browser. The site https://getpulsax.com is hosted by a service provider (Shopify Inc.) in accordance with applicable data protection laws.


The objective is to provide a service that ensures the best possible accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, to improve its infrastructure, in the event of infrastructure failure, or if the Products and Services generate traffic deemed abnormal.


CrosAutoEntreprise and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines, or computer and telephone equipment, particularly related to network congestion preventing access to the server.


5. Intellectual property and infringement.


CrosAutoEntreprise holds the usage rights to all elements accessible on the website, including text, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without the prior written authorization of: CrosAutoEntreprise.


Any unauthorized use of the site or of any of the elements it contains will be considered to constitute infringement and will be prosecuted in accordance with applicable copyright and intellectual property laws.


6. Limitations of liability.


CrosAutoEntreprise acts as the publisher of the site. CrosAutoEntreprise is responsible for the quality and accuracy of the content it publishes.


CrosAutoEntreprise cannot be held responsible for direct and indirect damage caused to the user's equipment when accessing the website https://getpulsax.com, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or an incompatibility.


CrosAutoEntreprise also cannot be held responsible for indirect damages (such as, for example, a loss of business or loss of opportunity) resulting from the use of the site https://getpulsax.com. Interactive areas (the ability to ask questions in the contact area) are available to users. CrosAutoEntreprise reserves the right to remove, without prior notice, any content posted in this area that violates applicable law, in particular provisions relating to data protection. Where applicable, CrosAutoEntreprise also reserves the right to hold the user civilly and/or criminally liable, particularly in the case of racist, insulting, defamatory, or pornographic messages, regardless of the medium used (text, photograph, etc.).


7. Personal data management.


The Customer is informed of the regulations concerning marketing communications and applicable data protection laws, including, for U.S. customers, the California Consumer Privacy Act (CCPA) as amended by the CPRA, and the CAN-SPAM Act.


7.1 Parties responsible for the collection of personal data


For the Personal Data collected as part of the creation of the User's personal account and their browsing on the Site, the party responsible for processing the Personal Data is: CrosAutoEntreprise. Pulsax is represented by CrosAutoEntreprise, its legal representative.


As the party responsible for processing the data it collects, CrosAutoEntreprise undertakes to comply with the applicable legal provisions. It is the Customer's responsibility, in particular, to establish the purposes of its data processing, to provide its prospects and customers, based on the collection of their consent, with complete information on the processing of their personal data, and to maintain an accurate record of processing activities. Whenever CrosAutoEntreprise processes Personal Data, it takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which CrosAutoEntreprise processes it.


7.2 Purpose of the data collected


CrosAutoEntreprise may process all or part of the data:


  • to enable browsing on the Site and the management and traceability of the products and services ordered by the user: connection and Site usage data, billing, order history, etc.

  • to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)

  • to improve navigation on the Site: connection and usage data

  • to conduct optional satisfaction surveys on https://getpulsax.com: email address

  • to conduct communication campaigns (SMS, email): phone number, email address


CrosAutoEntreprise does not sell your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.


7.3 Right of access, correction, and objection


In accordance with applicable data protection laws, the Users of https://getpulsax.com have the following rights:


the right to access, correct, update, and complete Users' data; the right to restrict or delete Users' personal data when it is inaccurate, incomplete, ambiguous, or out of date, or when the collection, use, disclosure, or retention of such data is prohibited


  • the right to withdraw consent at any time

  • the right to limit the processing of Users' data

  • the right to object to the processing of Users' data

  • the right to the portability of the data that Users have provided, when that data is subject to automated processing based on their consent or on a contract

  • the right to opt out of the sale or sharing of their personal data and to be free from discrimination for exercising their privacy rights


As soon as CrosAutoEntreprise becomes aware of the death of a User and in the absence of instructions from them, CrosAutoEntreprise undertakes to destroy their data, unless its retention proves necessary for evidentiary purposes or to comply with a legal obligation.


If the User wishes to know how CrosAutoEntreprise uses their Personal Data, to request that it be corrected, or to object to its processing, the User may contact us in writing at the following address:


Tom Cros
CrosAutoEntreprise – 40 rue Louis Lépine, 34470 Pérols, France


In this case, the User must indicate the Personal Data they would like us to correct, update, or delete, identifying themselves precisely with a copy of an identity document (identity card or passport).


Requests for the deletion of Personal Data will be subject to the obligations imposed on CrosAutoEntreprise by law, particularly with regard to the retention or archiving of documents. Finally, U.S. customers may lodge a complaint with the competent authority, such as the California Attorney General's Office or the Federal Trade Commission (FTC).


7.4 Non-disclosure of personal data


CrosAutoEntreprise refrains from processing, hosting, or transferring the Information collected on its Customers to a country that does not provide an adequate level of data protection without first informing the customer. Nevertheless, CrosAutoEntreprise remains free to choose its technical and commercial service providers, provided that they offer sufficient guarantees with regard to the requirements of applicable data protection laws.


CrosAutoEntreprise undertakes to take all necessary precautions to preserve the security of the Information and, in particular, to ensure that it is not disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer's Information comes to the attention of CrosAutoEntreprise, it must inform the Customer as soon as possible and communicate the corrective measures taken. Furthermore, CrosAutoEntreprise does not collect any "sensitive data."


The User's Personal Data may be processed by subsidiaries of CrosAutoEntreprise and by service providers (subcontractors), exclusively for the purposes set out in this policy.


Within the limits of their respective responsibilities and for the purposes recalled above, the main persons likely to have access to the data of Users of https://getpulsax.com are primarily the agents of our customer service department.




8. Incident notification


No matter how much effort is made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations. We undertake to fully inform our customers of all matters relating to the security of their account and to provide them with all the information necessary to help them meet their own regulatory reporting obligations.


No personal information of the user of the site https://getpulsax.com is published without the user's knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the hypothetical acquisition of https://getpulsax.com and its rights would allow the transmission of such information to the potential acquirer, who would in turn be bound by the same obligation to retain and modify the data with respect to the user of the site https://getpulsax.com.


Security


To ensure the security and confidentiality of Personal Data, https://getpulsax.com uses networks protected by standard measures such as firewalls, pseudonymization, encryption, and passwords.


When processing Personal Data, CrosAutoEntreprise takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration, or destruction.


9. Hyperlinks, "cookies," and internet tags


The site https://getpulsax.com contains a number of hyperlinks to other sites, set up with the authorization of CrosAutoEntreprise. However, CrosAutoEntreprise is not able to verify the content of the sites thus visited, and will therefore assume no responsibility in this regard.


Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time, free of charge, using the deactivation options offered to you and outlined below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. "COOKIES"


A "cookie" is a small piece of information sent to the User's browser and stored within the User's device (e.g., computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies in no way risk damaging the User's device.


CrosAutoEntreprise may process the User's information concerning their visit to the Site, such as the pages viewed and the searches performed. This information allows CrosAutoEntreprise to improve the content of the Site and the User's navigation.


As Cookies facilitate navigation and/or the provision of the services offered by the Site, the User can configure their browser to allow them to decide whether or not to accept them, so that Cookies are stored on the device or, on the contrary, rejected, either systematically or according to their sender. The User can also configure their browsing software so that the acceptance or rejection of Cookies is offered to them periodically, before a Cookie is likely to be stored on their device. CrosAutoEntreprise informs the User that, in this case, not all functionalities of their browsing software may be available.


If the User refuses the storage of Cookies on their device or browser, or if the User deletes those stored there, the User is informed that their navigation and experience on the Site may be limited. This could also be the case when CrosAutoEntreprise or one of its providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.


Where applicable, CrosAutoEntreprise disclaims any responsibility for the consequences related to the degraded operation of the Site and the services possibly offered by https://getpulsax.com, resulting from (i) the User's refusal of Cookies (ii) the impossibility for CrosAutoEntreprise to store or consult the Cookies necessary for their operation due to the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow the User to know how to modify their preferences regarding Cookies.


At any time, the User can choose to express and modify their preferences regarding Cookies. CrosAutoEntreprise may also use the services of external providers to help it collect and process the information described in this section.


Finally, by clicking on the icons dedicated to the social networks X (formerly Twitter), Facebook, LinkedIn, and Google appearing on the Site of https://getpulsax.com or in its mobile application, and if the User has accepted the placement of cookies by continuing to browse the Website or mobile application of https://getpulsax.com, X, Facebook, LinkedIn, and Google may also place cookies on your devices (computer, tablet, mobile phone).


These types of cookies are only placed on your devices provided that you consent to them, by continuing to browse the Website or mobile application of https://getpulsax.com. At any time, the User may nevertheless withdraw their consent to CrosAutoEntreprise placing this type of cookie.


Article 9.2. INTERNET TAGS


CrosAutoEntreprise may occasionally use Internet tags (also called "tags," or action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.


These tags are placed both in online advertisements allowing internet users to access the Site, and on the various pages of the Site.


This technology allows CrosAutoEntreprise to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User's use of this Site.


The external provider may possibly collect information about visitors to the Site and other websites through these tags, compile reports on the Site's activity for CrosAutoEntreprise, and provide other services relating to the use of the Site and the Internet.


10. Governing law and jurisdiction.


This store is operated from France by CrosAutoEntreprise. Any dispute relating to the use of the site https://getpulsax.com is governed by French law. This does not deprive customers residing in the United States of the mandatory consumer protection rights granted to them under the laws of their state of residence.